Ambient was formed in 2005 out of the realization that homeowners need eco-friendly, durable, safe and high-quality hardwood flooring alternatives. Our Ambient-brand high-quality bamboo hardwood flooring is the result! Since then we've aimed high: we dedicate ourselves to providing beautiful, durable, precision-engineered bamboo floors at reasonable prices that are safe for you and your family, with personal and professional service to boot. We take a unique "can do" approach to our business, which has grown rapidly; we ship our products direct to every corner of the United States as well as internationally.
Honored Ambient Bamboo as #870 on their List of the fastest growing 5,000 companies in America. Ambient maintains an A+ rating from the Better Business Bureau and we are proud of our well-deserved reputation for quality and service.
We are committed to being a leader among bamboo flooring providers. We've built our business around a set of core values that allow us to offer the best possible experience.
Sustainability: We understand bamboo flooring manufacturers have to live up to standards of social and environmental responsibility aligned with the product offered. That's why we offer products designated as FSC Pure by the Forestry Stewardship Council, from well-managed forests. FSC Pure designated bamboo orders require a 90 day lead time. It's also why we're a good-standing member of the US Green Building Council.
Value: Being the best bamboo flooring company means treating our customers fairly by offering a quality product at a good price. We are proud to offer discounted shipping on most orders, as well as a price-match guarantee on comparable products.
Customer Service: Since 2005, we have been a customer service leader among bamboo flooring companies. We're proud to maintain an A+ rating by the Better Business Bureau, and we back up all our products with a lifetime structural warranty and a 30-year warranty on the finish.
We pledge to give you even more than just great products at good prices. We pledge not to be salespeople but true customer service people. We pledge to offer ideas and suggestions with your best interests in mind.
When you are ready to buy bamboo flooring we pledge to try to help you just like your neighbor would. We may be a few states away, but we will make you feel like you're right around the corner.
We pledge to make you proud that you chose our floors to live, love, and play on.
We would never sell you something we wouldn't use in our own homes - and many of our employees live on Ambient bamboo floors in their homes! All of our flooring (including strand woven bamboo) is made from A-grade Moso bamboo that's five to seven years old. Our factory makes our flooring to our specifications, using the most advanced milling machinery available. We carry out continuous testing - in the U.S. - of our floors and service to ensure the highest standards.
As more suppliers and big-box retailers add bamboo flooring as a side product and not a core competency - it has become more difficult to find high-quality bamboo flooring, and consumers are often misled by questionable quality and testing claims. We lab-test our products here in the U.S. and are happy to share our testing results with you. We have become one of (if not) the best bamboo flooring suppliers in the nation by providing excellent products and exceptional service; we have earned the trust of many homeowners, architects, designers and contractors.
And our goal is to keep them that way. We do this by giving every customer the highest level of attention and care, no matter how big or small the order.
Every time you call us during business hours, you'll get a bamboo flooring expert on the phone. If you have a question or concern, we will answer it. We have warehousing locations across the country to cut down on your shipping time and costs. Whether it's for a home renovation, new construction, residential or commercial, we are truly interested in helping you get a floor that fits your needs.
If you want to come meet us in person, you are welcome to pop into our bamboo floor coverings showroom and offices in Jessup, Maryland and say hello! We have free samples here for you to take, and you can meet our dedicated staff and ask as many questions as you'd like.
We also provide long lists of references should you need them. Ambient has shipped its floors all across the U.S. and internationally. We exhibit at the largest flooring conventions annually (National Wood Flooring Association, Surfaces) and you are welcome to visit our booth. We are trusted by large corporations, contractors and individual homeowners to provide only the best!
We do not share or sell any of our client information with third parties, period. We understand that your personal information is to be kept personal, period. We have applied the most advanced levels of data protection and information safeguards across all of our systems, including our website.
Thanks for visiting our website. We look forward to meeting you in person or on the phone.
For more information on our products and service, please fill out an online quote request from the detail page of the product you are interested in. A calculated total including shipping, as well as more detailed information about our products, will be emailed to you shortly thereafter.