Sales Policy of Ambient Bamboo Flooring | Bamboo Floors

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High Quality Bamboo Floors Shipped Direct Nationwide Since 2005
Sale & Cancelation Policy
1) Clearance sales can not be combined with other discounts (shipping discounts, etc).

2) All clearance sales are final.

3) All shipping costs quoted on our website are to the contiguous 48 states only and therefore may not apply for shipments to islands (for example Hawaii, Key West, Martha's Vineyard, Nantucket, Santa Catalina, etc).  Ambient reserves the right to adjust the shipping charge on such shipments and the client has the right to cancel their order if the adjusted shipping rates are not acceptable.

If you purchased a floor less than 10 days ago and you find a lower price on that product on our website, you may be eligible for a credit.  If the current flooring cost overall (including shipping, etc) is less than what you paid, we will issue a check for the difference.

If You Have Purchased From Ambient In The Past

We reserve the right to change our product lines to improve the selection we offer to our customers while staying on top of the latest advances in engineering and manufacturing. This means that some of our product lines are changed or discontinued as time goes by. Sometimes we improve a click-lock system design, sometimes we change the dimensions of standard planks, sometimes we discontinue certain colors due to low demand.

Wood and bamboo flooring can experience shade variations between different lots.   If you are a return customer we recommend that you send us a sample of your floor so we can find a lot that matches (to match an existing installation).

Military Flooring Discount

We do offer a military flooring discount for active duty members of our U.S. armed forces. If you are active military and would like to inquire about a floor discount please call us at 301-498-0234.

Restock & Return Fees

Please check our RETURN POLICY

About Sales Tax
In 1992's Quill Corp. v. North Dakota, the Supreme Court ruled that no state can force an out-of-state merchant to collect sales or use tax unless it has a physical presence in the state (this is called a 'nexus'). Ambient does not have a nexus in any state besides Maryland and is thus not required to collect sales tax outside of Maryland. You, as the consumer, may still be required to pay use tax to the state for your purchase should you claim it on your taxes.

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