Bamboo Flooring Care - Regular Maintenance

Follow the instructions below for a long-lasting and beautiful floor

Please note that the instructions on this page are meant to serve as a general guide only and are not complete. To download the full care guide and requirements please click the button below

Download Bamboo Flooring Installation Guide

General guidelines

  • 1 Keep Your Humidity Settings Constant

    Remember that you'll need to keep your interior humidity between 40%-60% via the use of a humidifier or dehumidifier if necessary.

  • 2 Avoid Mineral Spirits

    Never use mineral spirits, turpentine or paint thinner to clean your bamboo flooring as they may damage your finish.

  • 3 Don't Wet Mop Your Bamboo Floor

    Be sure not to use a wet mop or leave any excess water on your floor.

  • 4 Don't Steam Mop Your Bamboo Floor

    Please note that using a steam mop on your floors will void your warranty and may cause irreparable damage. For further reading please visit this page.

  • 5 Avoid Leaving Puddles Of Liquid On The Floor

    Like with any wood floor, you will want to avoid leaving puddles of liquid on the floor for more than 20 hours, or it may mark the finish. Leaving pet urine on the flooring surface for extended periods (10 or more hours) will affect almost every floor (wood, concrete, carpet, laminate, etc) so you will want to be mindful to clean up pet accidents as soon as they occur. We recommend placing protective rugs or mats under pet bowls/dishes to avoid water forming in puddles on the flooring.

  • 6 Always Test Cleaners On A Sacrificial Plank

    To be sure you will not damage your floor, always test any chemicals or cleaners on an extra/leftover flooring plank to see what the final effect will be.

  • 7 Use A Chair Mat Under Rolling Office Chairs

    Always use a chair mat under a rolling office chair or your finish will wear away (this is true of all wood floors).

  • 8 Always Use Rug Pads

    To avoid damaging hardwood and bamboo floors it is always recommended that you use natural rubber or felt rug pads under all rugs. Furthermore, beware of using rug pads that are not breathable as they can trap moisture that can damage your finish. Natural rubber that has a breathable design is recommended over PVC (polyvinyl chloride) pad, as are 100% felt rugs or felt rug pads.

Keep Your Humidity Settings Constant

Remember that you'll need to keep your interior humidity between 40%-60% via the use of a humidifier or dehumidifier if necessary.

Keep a few planks

After installing your bamboo floors, keep at least a few extra planks to use as possible replacement boards or to test with new cleaning solutions. (If damage occurs or the finish is dulled from using a cleaner, it is better to find out on an extra plank than on your new floor.)/p>

Avoid wet spills

Bamboo flooring has properties similar to wood flooring, so never leave any standing water on your floor. In case of a spill be sure to clean up the mess as quickly as possible.

Clean regularly

For routine cleaning of your polyurethane (Accuseal®) finish bamboo floor, we recommend an approved an approved bamboo floor cleaner or a hardwood floor cleaning system such as Swiffer Wet Jet (with hardwood solution) or Bona Hardwood Cleaning System. For any other cleaners we recommend that you test the cleaning system on an out-of-the-way area first to ensure it doesn't damage the finish.

Otherwise you can also use a soap-based concentrate solution that is approved for pre-finished wood floors. First, use a good broom or microfiber dry mop to remove excess dirt and debris from your floor. Second, pour 1/5th of an approved hardwood floor cleaner into a half a bucket of warm water. Third, dip your mop into the bucket but then ensure to completely wring out all water from it leaving it only lightly damp – then use this lightly damp mop to clean the floor.

Be sure not to use a wet mop or leave any excess water on your floor. Do not use Orange Glo® products on your bamboo flooring as they may ruin the finish.

Important Note About Hardwax Oil Floors: Hardwax oil floors require oiling every 6-12 months, in addition to regular cleaning with specific soaps that are specially-designed for oil finishes. It is required that you follow the hardwax oil maintenance instructions.

Surface/finish scratches

Like with wood floors, micro-scratches can occur on the surface of bamboo and eucalyptus floors too. Our finishes are designed to protect your bamboo flooring from long term damage. If scratches occur, first try to buff them out using a soft rag along with an acceptable hardwood floor cleaner. If that fails to diminish the micro-scratch, we recommend trying the products below:

WearMax Scratch Concealer for Hardwood Flooring - This can be purchased from several online retailers

Wood Floor Repair Markers - Available at Bed Bath & Beyond, most big box stores, and from several online retailers

We have also found that in some cases these scratches will "buff out" on their own after a few months of normal foot traffic.

Deeper grooves & gashes

Large grooves or gashes can be avoided via the use of furniture pads under the legs of all heavy furniture including tables, chairs or couches. Take all the precautions you can when moving any type of furniture on your floor to avoid damage. If a large gouge occurs you can try Timbermate or Picobello floor repair kits. If that is unsuccessful, you have three options, which may require the help of a flooring professional:

Repair: Flooring professionals can repair certain gashes and gouges. They will use floor putty to fill the existing gouge and finish that small section with a new coating, but they may also be able to use urethane. Please check with your floor installer to see if this option is available to you.

Replace: Replacing a bamboo flooring board can be very tedious and, depending on the location of the damaged board, nearly impossible, however experiences carpenters or installers using the right tools can manage this.

Refinish: Ambient bamboo floors can be refinished. Refinishing a floor is a process of sanding down the floor to remove all scratches, gashes and dents. Once the floor is smooth and flawless, a new protective coating is applied unveiling an almost brand new floor. You will want to use a polyurethane finish, some installers have had good results with the Lenmar brand.

Cured adhesive left on top of flooring

Warning: once adhesive cures on a wood flooring surface it is almost impossible to remove, and doing so may leave behind a dulled effect/area on your floor.

For Polyurethane finish floors only (not hardwax oil finishes) you can try the following method to remove the cured glue:

  • 1. Pour a small amount of liquid from a Bostik Urethane Adhesive Remover product on the glue spot, or squeeze a small amount of remover from a Bostik Adhesive Remover Towel.
  • 2. Let it sit for about 15 minutes.
  • 3. Wipe the area clean.
  • 4. Apply adhesive remover again to the same spot.
  • 5. Let it sit for about a minute.
  • 6. Use a Mr. Clean® Magic Eraser® to remove cured glue.
  • 7. Clean the area well.
  • 8. If the steps above do not work, your only option may be to cut out and replace the flooring planks.

Oily residue adhesive remover

If adhesive remover leaves an oily residue on your floor:

  • 1. Wipe the area with a warm damp rag, which helps to loosen the oil.
  • 2. Wipe the area with a dry rag to soaks up and take away the oil.
  • 3. Thoroughly clean the floor with an approved bamboo floor cleaning solution, following the instructions above.
  • 4. Repeat if necessary.

If you have a large room, work in sections to ensure that the damp rag is followed by the dry rag while the oils are still loose.

I accidentally damaged or wore through my finish, what do I do now?

We recommend that you enlist the help of professionals to assist you with finish repairs as they can be tricky. If you are confident that you can make the repair on your own, we advise that you practice your method first on a sacrificial flooring plank or area in the installation. You may use a buffer with varying 80/12/150 screens to achieve the desired smoothness and follow up with a matte-finish oil-based polyurethane for coating.

I'd like to add a protective coating or layer to my floor, how do I do that?

We've had some installers report positive results with using the following methods:

Option 1: first use two sealer layers of the Basic Commercial Catalyst Sealer on bottom and then apply two layers of Basic StreetShoe on top.

Option 2: Use IFT, water rinse, use Squeeky cleaner, apply TYKECOAT, then finish with Basic Street Shoe

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