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Bamboo Plywood Learning Center
Explore the versatility and sustainability of bamboo plywood at our Learning Center. Unlock the secrets of this eco-friendly material through expert guides, tutorials, and resources. Discover innovative uses and gain insights into the world of bamboo plywood with our comprehensive learning hub.
Bamboo Plywood FAQs
If your building has a freight dock, the freight company will deliver your pallet of flooring to that dock, as long as it it large enough/suitable for a large tractor trailer to back up into. If you are unusure of this, you will want to contact your building management before scheduling your order delivery appointment. If the dock is not suitable for a tractor trailer, the next option is for the freight company to lower the pallets onto the curbside near the most accessible entrance to your building. If no such curbside is available, you may need to drive to the local freight company terminal to pick your order up (or request your contractor/installer to pick up the order for you).
While thicker bamboo plywood (3/4" or 1-1/2") might seem like a good option, it's important to use materials designed specifically and rated for subflooring. If you're looking for a sustainable, moisture-resistant, and fire-resistant solution, look no further than 3/4" Magpanel MGO boards for subflooring. These boards are built for the job and have a shiplap design that makes installation a breeze.
We highly recommend you review our Shipping Policy, which has a lot of great information and a short video about the shipping process. When your order ships out we’ll send you a notification email with all of your shipping information. Once the shipment arrives at the local freight terminal near your delivery location, the terminal staff will call you to schedule a delivery appointment* (weekdays, usually a 2-6 hour window). Make sure you don’t miss the delivery appointment or the freight company may charge a hefty re-delivery fee. *if you have selected commercial/freight dock delivery, freight may be delivered without needing an appointment
Once the order arrives, ensure you mark any damages you see on the driver’s bill of lading (they’ll then usually give you a copy). You don’t have to open and inspect every item, just look at the outside of the pallet – that is where the shipping damage will be. Ensure you write the number of damaged items and detailed notes, then take photos of the damaged items and email all of this information to your Ambient representative to ensure we can ship out free replacements.
Important note: If your delivery location is located on a road that cannot be accessed by a semi-trailer truck, you may be required to pick the freight up at the local terminal or meet the driver at an intermediary location.
We accept the following payments:
1. All major credit and debit cards.
2. Personal and bank checks (please note there may be a 14-day shipping delay).
3. ACH payments.
4. Paypal. In fact, PayPal Credit offers financing.
We highly recommend reading our Shipping Policy for a comprehensive explanation of our shipping processes.
We ship most freight orders (over 125 lbs) out within 4 business days of purchase, the average being 2 business days. For faster shipment of freight orders, we offer an Expedited Shipping option at checkout however please note that this simply means that we will ship the order out the next business day - it does not shorten the transit time once shipped. For small parcel orders we offer express UPS shipping options at checkout as well; please note that for express shipping services the order must be placed by 2pm EST in order to ship out that same day, otherwise we will process the shipment the next business day. We do not ship out orders, nor do the shipping companies deliver them, on weekends.
For residential lift-gate freight order deliveries, once the flooring order arrives at the local freight terminal, they will call you to schedule your delivery appointment, which is usually a 2-6 hour window on the day of your choosing (weekdays only) when possible. All deliveries are curbside as the freight companies do not offer inside delivery.
Yes, bamboo plywood can be fixed and used! Check out our guide to fixing warped bamboo plywood.
Yes, bamboo plywood can be a suitable material for doors, particularly interior doors. However, for optimal stability and functionality, we strongly recommend using 1-1/2 inch thick bamboo plywood.
Freight drivers do not bring products inside the delivery location. For small parcel shipments, delivery policies are determined by the shipping company and may vary. For more details we strongly suggest reading our Shipping Policy.
For flooring freight shipments, standard delivery is curbside with lift-gate service unless you specifically request freight dock delivery. "Curbside delivery" means the driver will lower the pallet onto the street at the end of your driveway. Drivers are not required to enter your property, but if conditions allow—such as a short, flat driveway—they may choose to back up and place the pallet on the driveway.
Materials exceeding 4 feet in width or 6 feet in length, such as bamboo plywood, MagPanel, or decking, must be unloaded manually or with a forklift at the curbside. Large pallets are positioned lengthwise on the truck and require a forklift with 8-foot forks or extensions for unloading. For substantial orders, we recommend having a forklift on-site capable of lifting 4,000 lbs unless alternative arrangements have been made. It is the customer’s responsibility to ensure the appropriate equipment is available at the delivery site to offload large shipments.
It is crucial that the customer, or an authorized representative, be present at the delivery site to accept the shipment, inspect for any external damages, and note any issues on the delivery driver’s bill of lading. Failure to do so may prevent us from providing complimentary replacements. Please note that hiring labor solely to await the delivery is not advisable, as freight companies may miss scheduled appointments, and compensation for such delays is not provided.
For all of our bamboo products, we use only premium Moso bamboo (Phyllostachys Pubescens aka Phyllostachys Edulis), which is also known as Mao or Hairy bamboo. All of our Moso bamboo is aged to 5-7 years when harvested, and we only use the most stable middle sections of the culms. The bamboo is harvested without uprooting the plant, so the bamboo will grow back naturally and the plant is not destroyed when harvested. And not to worry, Moso bamboo is not eaten by pandas!
While it can be a bummer if your shipment arrives damaged – it is not the end of the world! We can easily send you free replacements for anything that was damaged in transit - all we ask is that you do not refuse the shipment and mark any damages on the receipt provided by the driver. After that, please take a few photos of product while it is still on the pallet and email them to [email protected] so we can make a record on your account. Then, please examine the items further once you've brought them inside to determine the extent of the damage, and take photos of affected areas if you require replacements. Once we receive the details and photos we will send out the replacements right away. Most of the time, installers will be able to work around the damage instead of waiting to get replacements. For more information please see our Shipping Policy page.
Occasionally you will have an item with a visible defect either in the stain, finish, or milling. Like most building materials suppliers our effective defect rate is under the industry-standard 3%. However, if you are finding that more than 3% of the product you have ordered has defects, please let us know as soon as possible so we can resolve the matter quickly.
We recommend that you review our handy Return Shipping Guide to see the detailed steps to return your order.
Yes, we may be able to accommodate this, but please note that we may still apply a small shipping and handling fee to your order. Please reach out to your sales representative for details.
The links to the policies below can also be found in the footer of our website, and we encourage all customers to review these policies before purchasing.
Possible LEED credits for plywood include:
MRc6: Rapidly Renewable Materials
MRc7: Certified Wood*
IEQc4.4: Low-Emitting Materials (ULEF, Ultra Low Emitting Formaldehyde)
*Certified Wood LEED credit is only attainable if you special-order FSC certified stock, which is about 50% higher price per sheet and has a 90-120 day lead time.
Absolutely! We’ve shipped our products to such far-flung locations as Guam, Kenya, Tanzania, Bahrain, Great Britain, Kuwait, France, Mexico, Canada, Hawaii, and many more. Please note that international shipments may require you to procure the services of a freight forwarder at the port of discharge; most port authorities can provide recommendations for reputable freight forwarders that service your home port. Also, minimum order quantities may apply to some countries. Call your Ambient representative today at (866) 710-7070 for shipping quotes to your country!
Yes, mild to moderately warped wood can often be fixed. Here’s how:Moisture Rebalancing
Warping typically occurs due to uneven moisture content. Re-balancing the moisture can help.
- Dry Heat Method (For Mild Warps):
- Place the piece on a flat surface in a warm, dry area.
- Use weights to flatten it (e.g., heavy books, bricks, or clamps with a flat board on top).
- Allow to rest for several days.
- Moisture and Heat Method (For Moderate Warps):
- Lightly mist the concave side of the piece with water.
- Place the pieces flat on a surface with the convex (curved-out) side facing up.
- Cover the pieces with a damp towel.
- Apply gentle, even heat using a heat source like an iron on low (with a cloth in between) or by leaving them in a warm, sunny spot.
- Gradually apply weights to flatten as the wood relaxes.
Clamping: For more severe warping, clamp the piece between two flat boards and leave it for several days, checking periodically.
Installation Adjustment: Slight warping can sometimes be corrected during installation using construction adhesive and screws.
To prevent future warping, acclimate to the environment for 5–7 days before installation and maintain stable indoor humidity (35–55%).
Alaska Shipments
There are two main shipping options:
- We can arrange direct freight shipments to locations in Alaska that are accessible via standard freight routes.
- To provide an accurate shipping quote, we require the exact item(s) and quantities you require.
- Some carriers may add unexpected fees beyond the original quote, so we recommend verifying final costs before booking.
- The most cost-effective method is to ship to a freight forwarder in Seattle, such as Alaska Freight Company.
- The forwarder will handle the final leg of delivery to the customer’s location in Alaska.
- We offer free shipping on orders over 800 ft² to the Seattle freight forwarder.
Are There Any Special Considerations for Alaska Shipments?
- Remote & Island Deliveries: Some areas, such as the Kenai Peninsula and Juneau, require boat transport for final delivery.
- Customers in these locations will need to arrange for additional transportation after their order arrives at an Alaska-based freight terminal or a Seattle-based forwarder.
- Shipments to Hawaii require a freight forwarder that specializes in island deliveries.
- We recommend Aloha Freight for reliable transport from the mainland to Hawaii.
- Seattle to Alaska: Alaska Freight Company
- Mainland to Hawaii: Aloha Freight
To get a quote for a shipment to Alaska or Hawaii simply send the item(s) and quantities you're interested in to our support team at support@ambientbp.com and a team member will reach out within 24 business hours!
Yes, we do provide discounts for large quantity orders. If your order falls into a category below, please reach out to our customer support team at (866) 710-7070 to see what discounts are currently available:
- Flooring orders over 1,000 sq ft
- Plywood orders over 25 sheets
- Magpanel orders over 100 sheets
Some of our floors and plywood contain the densest hardwood material in the world (strand woven bamboo) and will wear down standard saw blades pretty quickly. For this reason, we recommend a minimum 80 tooth tungsten carbide saw blade. Diablo is a brand that sells such a blade (check your local big box store or online).
Plywood Tip: if you get burn marks on some of your cuts you can sand them off saw using a few stages of different high grit sandpaper.
At Ambient, we deeply appreciate the dedication of our nation's military personnel and law enforcement officers. As a token of our gratitude, we offer a 5% discount on all products for active-duty U.S. armed forces members and full-time local and state law enforcement.
To apply this discount, simply enter coupon code "HONOR" at checkout. Please note:
- Clearance items and odd lots are not eligible.
- This discount cannot be combined with other promotions.
- Occasionally, we offer volume discounts that may exceed 5%. In such cases, the military discount cannot be added on top.
Thank you for your service, we truly appreciate all that you do!
We do not recommend using our bamboo plywood for surfaces on which food preparation will occur unless you first apply a food-safe finish. Although our bamboo plywood meets the most strict indoor air quality standards in the world and is perfectly suitable for use as cabinetry, wall paneling, and furniture, it is not manufactured to be food-safe when cutting directly on it (food safety standards are different than indoor air quality standards). Our plywood can also be used as countertop material as long as food is not cut on the surface or as long as a food-safe finish is applied which seals the unfinished bamboo plywood surface.
For flooring and plywood we strongly recommend ordering a sample before placing your final order, so you can ensure that the shading will be to your liking. Our flooring and plywood samples have a dye lot number sticker on the back of them. Our website checkout process will ask you to type in this dye lot number before final payment; alternatively, if ordering via email or over the phone simply mention this lot number to your Ambient representative and we will update the order with it and ship that exact lot number. If we don't have that lot number available (it has sold out) but we have a matching lot, we will ship the matching lot. If we do not have a matching lot, we will not ship your order until you approve samples of the new lot.
Please remember that photographs on our website are taken from a variety of devices and under many different lighting conditions, and are viewed on a wide range of computer monitors and contrast settings, thus we do not guarantee that any floor will match the photographs on the website. If you order your flooring sight unseen (without receiving samples first), Ambient is not responsible for light or shading variation or differences and thus not responsible for return shipping costs (which can be expensive and can vary greatly depending on where you live and the size of your order).
If you receive the order from the exact lot number you requested, or you order sight unseen (you do not provide a dye lot number at checkout), and you decide after it arrives that you want to return the order, you will be responsible for return shipping charges. For flooring orders, please see our 30 Day Money-Back Guarantee for more information.
For legal businesses that qualify as a trade account (must be in the building trades), or you plan to order more than $10,000 cumulatively in building materials in the future on multiple projects, we encourage you to apply for a trade account on our B2B page. Our wholesale discounts vary depending on sales volume and can range from 5% to 35% off our retail prices. We also offer container level pricing for large projects at extremely competitive prices, and can manufacture a large array of products not featured on our website such as custom thicknesses, lengths, widths, colors and surface treatments (minimum order quantities apply).
It grows fast, does it not? Unfortunately, some of the species of bamboo that have been planted in the U.S. are of the variety that have deep underground runners, and it is therefore very hard to control. While we would love to recycle that wood and make something new from it, unfortunately our manufacturing facilities are overseas, which means we would have to ship it across the water. This would negate any benefit derived from taking that bamboo off your hands. We recommend that you try to do something creative with it, like making picture frames, furniture, and other cool uses like making a bamboo bike!
Yes, it can! We recommend testing your desired finish or stain on a spare piece of plywood before applying it to the entire product. Our customers have had success in applying the following types of stains/finishes to our bamboo plywood: polyurethane finish, oil-based and water-based finishes, finishing wax, and mineral oil. Some have specifically recommended Osmo PolyX Oil and Penofin Verde Rosewood Oil.
